How to book a trade & make a payment in one step?
If you would like to make a payment immediately using the current FX rate, you can
- Go to “Payments” > “Send & withdraw”
- Select your payee and choose your buy and sell currencies
- By selecting “pay as soon as possible” and clicking confirm, you would have made a conversion and payout in one step
If you would like to lock in the current rate for a period of time and make payments with your locked rate, you can first book a currency forward. After the forward is booked, you can
- go to “Payments” > “Transaction management” > “FX forward”
- Locate your booked forward trade
- Click on “Add payment” under “Actions” on your trade, you can then make a payment with the forward rate
For detailed steps, please refer to the “How do I book a currency forward contract and fund later?” guide.
How to see the status of FX trades?
To see the status of your FX trades, please follow the steps below:
- Go to “Payments” in the top navigation
- Select “Transaction management”
- Select “FX trades”
- View trades that have been paid/Settled, process/open, cancelled or processing
How can I book a forward trade?
To book a forward on your World Account, follow the instructions below:
- Go to “Payments” in the top navigation
- Select “Book an FX trade”
- Select your sell/buy currency and enter the amount you want to send (sell) and to be received (buy)
- Select the date you want your contract to be booked before you confirm the currency and T&Cs for the deposit and forward to be booked
- Review your forward details and click “Confirm trade” to book your forward
How to make partial payment for a flexible forward booked in the system?
To make a partial payment to an existing forward, follow the steps below:
- Go to “Payments” in the top navigation. Please note that this feature could also be under the “Foreign Exchange” tab on your portal, depending on your location
- Select “Transaction management”, then select “FX trades”. View the trades that are open
- Select your open forward and select “Add payment” under “Action”
- Select your payee and the amount you want to sell based on the forward and select the date of payment
- Finally authenticate payment with one time passcode, confirm payment and then the payment is sent to payee
You can make multiple payments with one trade up to the booked amount.
Which currency pairs are available for FX trades?
To buy
USD、SGD、EUR、GBP、JPY、CNH、AUD、HKD、NZD、CAD、PLN、CHF、AED、SEK、CZK、MXN
To sell
USD、SGD、EUR、GBP、JPY、CNH、AUD、HKD、NZD、CAD、PLN、CHF、AED、SEK、SAR、CZK、ZAR、MXN、ILS、MYR、THB、TRY
Can I book a firm order?
Yes. If you know which exchange rate for a currency pair you wish to exchange to, please call our relationship management team to book your order.
Do I need to pay a deposit when I book an FX trade?
No. In the case of forward contracts, it may sometimes be required to make a 5% deposit of the total transaction to keep your trade open for the desired term.
What does Book an FX trade mean on the portal?
Book an FX trade is to lock in your rate at the point of booking and settle funds at a later stage.
When you book an FX trade, you’ll be contractually obliged to settle this trade, so you’ll need time to ensure you hold a sufficient balance on your World Account on your desired settlement date. This is to avoid any cancellations and subsequent fees.
