Excellent customer service
For any questions you have or business support you need, our relationship managers are available to talk every weekday.
Help and support
Opening an online account only takes a matter of minutes.
If you have any questions or require support, you can use our live chat to speak with one of our dedicated relationship managers directly. They’ll be happy to take you through the process step-by-step.
Or drop us an email.
For press or media enquiries please contact [email protected].
Please see full contact details and opening hours below.
Contact us
New to WorldFirst
- In Australia 1800 326 667
- In New Zealand 0800 666 114
- Outside Australia +61 2 8298 4990
Existing WorldFirst customers with questions about collecting payments
- In Australia 1800 326 667
- In New Zealand 0800 666 114
- Outside Australia +61 2 8298 4997
Existing WorldFirst customers with questions about sending payments
- In Australia 1800 701 540
- In New Zealand 0800 666 114
- Outside Australia +61 2 8298 4999
Available Mon to Thurs (8am – 6pm) and Fri (8am – 5:30pm). AEST/AEDT time.
Please note we’ll be closed 25th, 26th December and 1st January. Happy New Year!
Local call rates and charges apply.
