To receive payments from a third-party account (eg. your customers), you’ll first need to provide your payers with your Receiving Account details in the corresponding currency. Your payer can initiate a bank transfer to your account, and the fund will reach WorldFirst in 1-3 business days.
To protect the safety of your account, WorldFirst may need to perform additional verifications on incoming payments from third-party bank accounts. You’ll need to upload relevant documents such as invoice, purchase order, contract to complete the verification.
- When a new payment is received and requires additional verifications, you’ll be notified on the “Homepage” of your World Account “dashboard“
- Under “To Do” – “outstanding actions”, you’ll see a task that says “Payments received” – “awaiting verification”
- Click on “View“. Click on “Submission” and you’ll see four options to select from:
- Own account
- Third parties
- Online Marketplaces
- Tax authorities
- Select “Third parties“. On the next page, choose if the payment is related to goods or service
- You’ll need to have your invoice, contract or other proof of purchase ready. Enter the amount, name of the payer, and the reference number of the document, and then upload the documents
- Once you’ve uploaded the document, WorldFirst will then undertake its review within one business day. You’ll be notified if the payment has been approved and your balance will then be reflected in your account
