How do I top-up my World Account?

To avoid delays in receiving your funds, you can first add your external bank account as an authorised payer. That way, upon receipt of the incoming transfer of funds, we can verify it and settle the funds into your account as quickly as possible.

| Step 1 – Add an authorised payer

• In your World Account dashboard, go to “Collection”, and then click on the “Payers” tab
• Select Personal account, and then click on “Add a payer”

• Here, select “Own account“

• Now, you can fill in the details of your account. You’ll need to upload bank statements for WorldFirst to verify that the account is yours
• Once you click “submit“, we’ll let you know the results in one business day. After your personal account is authorised, you can start making transfer of funds to WorldFirst from the account

| Step 2 – Make top-up from an authorised account

• On your World Account dashboard, go to “Collection“
• Click the “Manage accounts” button on the top-right of the page
• Select a Receiving Account in the corresponding currency of your top-up
• You’ll be presented with an “Account details” page. With the account details, you’ll be able to make fund transfers from your authorised bank account. Your account balance will be reflected in the corresponding currency once the transfer has been made successfully

| Step 3 – Make top-up via direct debit

• Before you make the top-up, please make sure you’ve authorised the account following the first part of this guide
• Then, after going to “Collection” > “Add funds“, you’ll need to select GBP as a currency
• You’ll then be shown the option to top-up with direct debit and will be asked to choose your debit date

• WorldFirst will then debit funds from your authorised bank account on your selected date