{"id":39596,"date":"2024-10-17T08:35:06","date_gmt":"2024-10-17T08:35:06","guid":{"rendered":"http:\/\/anja"},"modified":"2024-12-19T03:34:24","modified_gmt":"2024-12-19T03:34:24","slug":"account-security-and-user-management","status":"publish","type":"docs","link":"https:\/\/www.worldfirst.com\/global\/help-center\/faqs\/account-security-and-user-management\/","title":{"rendered":"Account security &#038; user management"},"content":{"rendered":"\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" style=\"font-size:20px;font-style:normal;font-weight:400\"><summary>When are two-step authentications required?<\/summary>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\" style=\"background-color:#abb7c236\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><span style=\"font-size: 16px;\">To reduce the likelihood of fraudulent activity, we&#8217;re using a one-time password (OTP) SMS and email as a two-factor authentication (2FA) when you login, create payees, make transactions including a few other tasks on World Account.<\/span><\/p>\n\n\n\n<p><span style=\"font-size: 16px;\">You can update your email and phone numbers by visiting My account &gt; Security settings.  If you can not receive the email or SMS, there are three ways to retry:<\/span><\/p>\n\n\n\n<ul><li><span style=\"font-size: 16px;\">Click <\/span><span style=\"font-size: 16px;\"><strong>&#8220;Resend&#8221;<\/strong><\/span><span style=\"font-size: 16px;\"> to receive the OTP code, it should take 5-10 seconds<\/span><\/li><li><span style=\"font-size: 16px;\">Change OTP verification method by clicking <\/span><span style=\"font-size: 16px;\"><strong>&#8220;Change method&#8221;<\/strong><\/span><\/li><li><span style=\"font-size: 16px;\">Upon login to the new portal, go to <\/span><span style=\"font-size: 16px;\"><strong>&#8220;Security settings&#8221;<\/strong><\/span><span style=\"font-size: 16px;\"> found in the top-right dropdown bar to update your 2FA phone number and email address. Contact us at +65 6805 4380 or seaclients@service.worldfirst.com if you face further issues<\/span><\/li><\/ul>\n\n\n\n<p><span style=\"font-size: 16px;\">Alternatively, you can use the Twillio Authy App to complete your two-factor authentications. <\/span><\/p>\n<\/div>\n<\/div>\n<\/details>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" style=\"font-size:20px;font-style:normal;font-weight:400\"><summary>How do I complete authentications via the Authy App?<\/summary>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\" style=\"background-color:#abb7c236\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><span style=\"font-size: 16px;\">If you have the Authy App, you can complete verifications by simply clicking on a push notification without having to enter codes. You can download the Authy App and register with the same phone number you have on file with WorldFirst. And then, you can go to <strong>&#8220;My account&#8221; &gt; &#8220;Security settings&#8221;<\/strong> in your WorldFirst portal to bind your Authy account. Refer to this guide for more instructions &#8211; <\/span><a href=\"https:\/\/www.worldfirst.com\/th\/compliance\/authy\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"font-size: 16px;\">https:\/\/www.worldfirst.com\/uk\/compliance\/authy\/<\/span><\/a><\/p>\n<\/div>\n<\/div>\n<\/details>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" style=\"font-size:20px;font-style:normal;font-weight:400\"><summary>How do I add new users?<\/summary>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex\" style=\"background-color:#abb7c236\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><span style=\"font-size: 16px;\">You can add new employees onto your World Account by following instructions:<\/span><\/p>\n\n\n\n<ul><li><span style=\"font-size: 16px;\">Click on the <\/span><span style=\"font-size: 16px;\"><strong>&#8220;My account&#8221;<\/strong><\/span><span style=\"font-size: 16px;\"> icon on the top navigation<\/span><\/li><li><span style=\"font-size: 16px;\">Scroll to <\/span><span style=\"font-size: 16px;\"><strong>&#8220;My team&#8221;<\/strong><\/span><\/li><li><span style=\"font-size: 16px;\">Click <\/span><span style=\"font-size: 16px;\"><strong>\u201cInvite a new user\u201d<\/strong><\/span><span style=\"font-size: 16px;\">. To invite a new user, you\u2019ll need to enter their full name, the role you want to assign to them and their email address.<\/span><\/li><li><span style=\"font-size: 16px;\">The user will receive an invitation to sign up to your account. They will be required to verify who they are by submitting their identity documentation before they have access to the account. <\/span><\/li><li><span style=\"font-size: 16px;\">The new user will be shown in the <\/span><span style=\"font-size: 16px;\"><strong>&#8220;People&#8221; section of &#8220;My team&#8221;<\/strong><\/span><\/li><\/ul>\n<\/div>\n<\/div>\n<\/details>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-8 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" style=\"font-size:20px;font-style:normal;font-weight:400\"><summary>Can I have more than one World Account?<\/summary>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-7 wp-block-columns-is-layout-flex\" style=\"background-color:#abb7c236\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><span style=\"font-size: 16px;\">If you&#8217;re a registered business that is a group, i.e., a parent with a subsidiary, you can register for more than one World Account. <\/span><\/p>\n\n\n\n<p><span style=\"font-size: 16px;\">You can also have these accounts linked together to view and manage your parent and subsidiary entities in a single view. Contact us for more information and support to group your accounts together.  <\/span><\/p>\n\n\n\n<ul><li><span style=\"font-size: 16px;\">Click <\/span><span style=\"font-size: 16px;\"><strong>&#8220;My account&#8221;<\/strong><\/span><span style=\"font-size: 16px;\"> <\/span><\/li><li><span style=\"font-size: 16px;\">Scroll to <\/span><span style=\"font-size: 16px;\"><strong>&#8220;Sub-accounts&#8221;<\/strong><\/span><\/li><li><span style=\"font-size: 16px;\">Click individual sub-accounts to switch between accounts or click on <\/span><span style=\"font-size: 16px;\"><strong>&#8220;All sub-accounts&#8221;<\/strong><\/span><span style=\"font-size: 16px;\"> to view the pooled balance of multiple accounts and link new sub-accounts <\/span><\/li><\/ul>\n<\/div>\n<\/div>\n<\/details>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-10 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" style=\"font-size:20px;font-style:normal;font-weight:400\"><summary>How can I manage multiple accounts together?<\/summary>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-9 wp-block-columns-is-layout-flex\" style=\"background-color:#abb7c236\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><span style=\"font-size: 16px;\">If you are the master account holder, you can see the main account as well as any associated sub-accounts by viewing your profile. <\/span><\/p>\n\n\n\n<ul><li><span style=\"font-size: 16px;\">Click <\/span><span style=\"font-size: 16px;\"><strong>&#8220;My account&#8221;<\/strong><\/span><span style=\"font-size: 16px;\"> <\/span><\/li><li><span style=\"font-size: 16px;\">Scroll to <\/span><span style=\"font-size: 16px;\"><strong>&#8220;Sub-accounts&#8221;<\/strong><\/span><\/li><li><span style=\"font-size: 16px;\">Click individual <\/span><span style=\"font-size: 16px;\"><strong>\u201cSub-accounts\u201d<\/strong><\/span><span style=\"font-size: 16px;\"> to switch between accounts or <\/span><span style=\"font-size: 16px;\"><strong>\u201cAll accounts\u201d <\/strong><\/span><span style=\"font-size: 16px;\">onboard a new sub-account, you can select<\/span><span style=\"font-size: 16px;\"><strong> \u201cLink sub-account\u201d<\/strong><\/span><span style=\"font-size: 16px;\"> or contact us for support on getting an additional sub-account onboarded. <\/span><\/li><\/ul>\n<\/div>\n<\/div>\n<\/details>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-12 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" style=\"font-size:20px;font-style:normal;font-weight:400\"><summary>Do I need a separate login for my sub-accounts, or can I use the same details as my master account?<\/summary>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-11 wp-block-columns-is-layout-flex\" style=\"background-color:#abb7c236\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><span style=\"font-size: 16px;\">If you&#8217;re authorised to access the main account and sub-accounts, then you don&#8217;t need a separate login. Once you log into one account, you can see the master account or sub-accounts under \u201cMy account&#8217; and navigate between accounts while you&#8217;re logged in. <\/span><\/p>\n\n\n\n<p><span style=\"font-size: 16px;\">If you&#8217;re an employee of the sub-account and don&#8217;t have access to the master account or other sub-accounts, you won&#8217;t have permission to access or view these. <\/span><\/p>\n\n\n\n<ul><li><span style=\"font-size: 16px;\">Click <\/span><span style=\"font-size: 16px;\"><strong>&#8220;My account&#8221; <\/strong><\/span><\/li><li><span style=\"font-size: 16px;\">Scroll to <\/span><span style=\"font-size: 16px;\"><strong>&#8220;Sub-accounts&#8221;<\/strong><\/span><\/li><\/ul>\n<\/div>\n<\/div>\n<\/details>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-14 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" style=\"font-size:20px;font-style:normal;font-weight:400\"><summary>How do I change my password\/email\/phone number?<\/summary>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-13 wp-block-columns-is-layout-flex\" style=\"background-color:#abb7c236\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul><li style=\"text-align: left;\"><span style=\"font-size: 16px;\">Click <\/span><span style=\"font-size: 16px;\"><strong>\u201cMy accounts\u201d<\/strong><\/span><\/li><li style=\"text-align: left;\"><span style=\"font-size: 16px;\">Scroll down to <\/span><span style=\"font-size: 16px;\"><strong>\u201cSecurity settings\u201d<\/strong><\/span><\/li><li style=\"text-align: left;\"><span style=\"font-size: 16px;\">Select <\/span><span style=\"font-size: 16px;\"><strong>\u201cEdit\u201d<\/strong><\/span><span style=\"font-size: 16px;\"> next to <\/span><span style=\"font-size: 16px;\"><strong>\u201cLink mobile phone number\u201d<\/strong><\/span><span style=\"font-size: 16px;\"> to change your phone number<\/span><\/li><li style=\"text-align: left;\"><span style=\"font-size: 16px;\">Enter your current phone number and receive a one-time passcode to your existing verified phone and verify<\/span><\/li><li style=\"text-align: left;\"><span style=\"font-size: 16px;\">Enter your new phone number and receive a one-time passcode to your new phone number and verify OTP to change your number<\/span><\/li><li style=\"text-align: left;\"><span style=\"font-size: 16px;\">Select <\/span><span style=\"font-size: 16px;\"><strong>\u201cEdit\u201d<\/strong><\/span><span style=\"font-size: 16px;\"> next to <\/span><span style=\"font-size: 16px;\"><strong>\u201cLink email address\u201d<\/strong><\/span><span style=\"font-size: 16px;\"> to change your email address<\/span><\/li><li style=\"text-align: left;\"><span style=\"font-size: 16px;\">Enter your new email address and receive a one-time passcode and verify to change your email<\/span><\/li><li style=\"text-align: left;\"><span style=\"font-size: 16px;\">Select <\/span><span style=\"font-size: 16px;\"><strong>\u201cEdit\u201d<\/strong><\/span><span style=\"font-size: 16px;\"> next to <\/span><span style=\"font-size: 16px;\"><strong>\u201cChange login password\u201d<\/strong><\/span><span style=\"font-size: 16px;\"> to change your password<\/span><\/li><li style=\"text-align: left;\"><span style=\"font-size: 16px;\">Enter your current password and enter and confirm your new password<\/span><\/li><li style=\"text-align: left;\"><span style=\"font-size: 16px;\">Click <\/span><span style=\"font-size: 16px;\"><strong>\u201cconfirm\u201d<\/strong><\/span><span style=\"font-size: 16px;\"> to save your new password<\/span><\/li><li style=\"text-align: left;\"><span style=\"font-size: 16px;\">Verify your account with a one-time passcode sent to your verified phone number and confirm the change of your password<\/span><\/li><\/ul><p><br><\/p>\n<\/div>\n<\/div>\n<\/details>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-16 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" style=\"font-size:20px;font-style:normal;font-weight:400\"><summary>Why might my World Account be suspended?<\/summary>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-15 wp-block-columns-is-layout-flex\" style=\"background-color:#abb7c236\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><span style=\"font-size: 16px;\">There are several reasons why we might need to close your WorldFirst account. Whilst we can\u2019t disclose the specific reasons for regulatory reasons, please note that the following factors could have any impact:<\/span><\/p>\n\n\n\n<p><span style=\"font-size: 16px;\">When applying for your account, we may require you to provide us with additional information and documents from time to time to provide information that allows us to:<\/span><\/p>\n\n\n\n<ul><li><span style=\"font-size: 16px;\">Verify the source of the funds, including but not limited to invoices for services delivered for which you are being paid<\/span><\/li><li><span style=\"font-size: 16px;\">Verify payment confirmation from the entity sending the funds<\/span><\/li><\/ul>\n\n\n\n<p><span style=\"font-size: 16px;\">Failure to provide such requested information may result in us denying your use of the World Account. All information you provide us must be accurate and complete. If we cannot verify that this information is accurate, we may deny or terminate your use of the World Account.<\/span><\/p>\n\n\n\n<p><span style=\"font-size: 16px;\">If you don&#8217;t use your World Account for a period of 12 months or more, we may suspend or close your account.<\/span><\/p>\n\n\n\n<p><span style=\"font-size: 16px;\">We may also require you to provide additional documentation and information that we may reasonably request to assist us in meeting our Compliance Obligations and you may need to re-apply to open a World Account.<\/span><\/p>\n\n\n\n<p><span style=\"font-size: 16px;\">There are transactions on your account that we can&#8217;t complete<\/span><\/p>\n\n\n\n<p><span style=\"font-size: 16px;\">Please note: no account is closed until you receive email confirmation back from us. We reserve the right to close accounts that have not been used for an extended period.<\/span><\/p>\n<\/div>\n<\/div>\n<\/details>\n<\/div><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":30,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[37],"doc_tag":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Account security &amp; user management | WorldFirst Global<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.worldfirst.com\/global\/help-center\/faqs\/account-security-and-user-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Account security &amp; user management\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.worldfirst.com\/global\/help-center\/faqs\/account-security-and-user-management\/\" \/>\n<meta property=\"og:site_name\" content=\"WorldFirst Global\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-19T03:34:24+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.worldfirst.com\/global\/help-center\/faqs\/account-security-and-user-management\/\",\"url\":\"https:\/\/www.worldfirst.com\/global\/help-center\/faqs\/account-security-and-user-management\/\",\"name\":\"Account security & user management | WorldFirst Global\",\"isPartOf\":{\"@id\":\"https:\/\/www.worldfirst.com\/global\/#website\"},\"datePublished\":\"2024-10-17T08:35:06+00:00\",\"dateModified\":\"2024-12-19T03:34:24+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.worldfirst.com\/global\/help-center\/faqs\/account-security-and-user-management\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.worldfirst.com\/global\/help-center\/faqs\/account-security-and-user-management\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.worldfirst.com\/global\/help-center\/faqs\/account-security-and-user-management\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.worldfirst.com\/global\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"User Guides\",\"item\":\"https:\/\/www.worldfirst.com\/global\/user-guide\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Account security &#038; user management\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.worldfirst.com\/global\/#website\",\"url\":\"https:\/\/www.worldfirst.com\/global\/\",\"name\":\"WorldFirst Global\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.worldfirst.com\/global\/#organization\"},\"alternateName\":\"WorldFirst\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.worldfirst.com\/global\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.worldfirst.com\/global\/#organization\",\"name\":\"WorldFirst Global\",\"url\":\"https:\/\/www.worldfirst.com\/global\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.worldfirst.com\/global\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/38\/2023\/07\/20250123091812898.png\",\"contentUrl\":\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/38\/2023\/07\/20250123091812898.png\",\"width\":238,\"height\":34,\"caption\":\"WorldFirst Global\"},\"image\":{\"@id\":\"https:\/\/www.worldfirst.com\/global\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Account security & user management | WorldFirst Global","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.worldfirst.com\/global\/help-center\/faqs\/account-security-and-user-management\/","og_locale":"en_US","og_type":"article","og_title":"Account security & user management","og_url":"https:\/\/www.worldfirst.com\/global\/help-center\/faqs\/account-security-and-user-management\/","og_site_name":"WorldFirst Global","article_modified_time":"2024-12-19T03:34:24+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.worldfirst.com\/global\/help-center\/faqs\/account-security-and-user-management\/","url":"https:\/\/www.worldfirst.com\/global\/help-center\/faqs\/account-security-and-user-management\/","name":"Account security & user management | WorldFirst Global","isPartOf":{"@id":"https:\/\/www.worldfirst.com\/global\/#website"},"datePublished":"2024-10-17T08:35:06+00:00","dateModified":"2024-12-19T03:34:24+00:00","breadcrumb":{"@id":"https:\/\/www.worldfirst.com\/global\/help-center\/faqs\/account-security-and-user-management\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.worldfirst.com\/global\/help-center\/faqs\/account-security-and-user-management\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.worldfirst.com\/global\/help-center\/faqs\/account-security-and-user-management\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.worldfirst.com\/global\/"},{"@type":"ListItem","position":2,"name":"User Guides","item":"https:\/\/www.worldfirst.com\/global\/user-guide\/"},{"@type":"ListItem","position":3,"name":"Account security &#038; user management"}]},{"@type":"WebSite","@id":"https:\/\/www.worldfirst.com\/global\/#website","url":"https:\/\/www.worldfirst.com\/global\/","name":"WorldFirst Global","description":"","publisher":{"@id":"https:\/\/www.worldfirst.com\/global\/#organization"},"alternateName":"WorldFirst","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.worldfirst.com\/global\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.worldfirst.com\/global\/#organization","name":"WorldFirst Global","url":"https:\/\/www.worldfirst.com\/global\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.worldfirst.com\/global\/#\/schema\/logo\/image\/","url":"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/38\/2023\/07\/20250123091812898.png","contentUrl":"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/38\/2023\/07\/20250123091812898.png","width":238,"height":34,"caption":"WorldFirst Global"},"image":{"@id":"https:\/\/www.worldfirst.com\/global\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.worldfirst.com\/global\/wp-json\/wp\/v2\/docs\/39596"}],"collection":[{"href":"https:\/\/www.worldfirst.com\/global\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.worldfirst.com\/global\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.worldfirst.com\/global\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/www.worldfirst.com\/global\/wp-json\/wp\/v2\/comments?post=39596"}],"version-history":[{"count":2,"href":"https:\/\/www.worldfirst.com\/global\/wp-json\/wp\/v2\/docs\/39596\/revisions"}],"predecessor-version":[{"id":41228,"href":"https:\/\/www.worldfirst.com\/global\/wp-json\/wp\/v2\/docs\/39596\/revisions\/41228"}],"wp:attachment":[{"href":"https:\/\/www.worldfirst.com\/global\/wp-json\/wp\/v2\/media?parent=39596"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.worldfirst.com\/global\/wp-json\/wp\/v2\/doc_category?post=39596"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.worldfirst.com\/global\/wp-json\/wp\/v2\/doc_tag?post=39596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}