WorldFirst Fee Rate Promotion
Terms & Conditions

These terms and conditions (these “Terms and Conditions”) govern the Promotion. By participating in the Promotion, you confirm that you accept these Terms and Conditions and agree to comply with them.

1. Definitions and Interpretation

In these Terms and Conditions, the following words and expressions shall have the following meanings:

1.1 “Eligible Country and Region” means such countries or regions approved by WorldFirst;

1.2 “Promotion” shall have the meaning given to such term in clause 2;

1.3 “Promotion Period” shall have the meaning given to such term in clause 3;

1.4 “Reward” shall have the meaning given to such term in clause 4;

1.5 “Reward Criteria” shall have the meaning given to such term in clause 4.1;

1.6 “World Account” means the WorldFirst World Account, as provided by WorldFirst;

1.7 “WorldFirst” refers to Alipay Merchant Services Pte. Ltd.;

1.8 “World Account Terms” means all of the prevailing terms and conditions, including the privacy policies, governing the World Accounts.

2. Description of the Promotion

During the Promotion Period, a WorldFirst customer (a “Participant”) that is registered in the Eligible Country and Region and satisfies the Reward Criteria may be eligible to receive the Reward (the “Promotion“).

3. Promotion Period

The “Promotion Period” begins from 1 April 2025 to 30 June 2025, both days inclusive.

4. Reward

4.1 A Participant may be eligible to receive the Reward, provided:

a. such Participant is registered in the Eligible Country and Region;

b. such Participant has not received any funds into its WorldFirst receiving account from Amazon platform prior to 31 December 2024;

c. during the Promotion Period, such Participants successfully received funds in foreign currencies into its WorldFirst receiving account from Amazon platform for the first time. For the avoidance of doubt, “foreign currency” refers to any currency other than the local currency of the country in which the Participant is registered in;

d. the Participant is not currently enjoying any special or promotional payment fee rate below 0.5%;

e. the Participant’s current payment fee rate is based on a percentage, rather than a fixed pricing.

(collectively, the “Reward Criteria”).

4.2 The “Reward” is a promotional payment fee rate of 0.5% payable on withdrawals or transfers transactions (i.e. withdrawals or transfers made to a bank account from the Participant’s World Account). The Reward shall be valid for 185 days and will be applied to the Participant’s World Account within (5) working days after the Reward Criteria has been satisfied.

4.3 WorldFirst has the sole discretion to delay or cancel the provision of the Reward for any reason that it deems appropriate, including for the purposes of assessing the eligibility of the relevant Participant.

4.4 The Reward is subject to availability and is not transferable or exchangeable for cash, credit, products, or privileges or other benefits or payments in kind, whether in full or in part, and is not refundable or replaceable.

4.5 Should WorldFirst determine, in its sole discretion, that a Participant is not eligible to receive the Reward or to participate in the Promotion for any reason (including but not limited to a breach of these Terms and Conditions or any applicable laws or regulations, improper use of any information relating to the Promotion, fraud, attempted fraud, or any other illegal or illegitimate activity), or where WorldFirst has knowledge of subsequent events which would mean that the Participant would not have been entitled to receive the Reward, WorldFirst has the right to disqualify such Participant and shall not be liable to any such Participant. WorldFirst further reserves the right to claw back the Reward or to deduct the value of the Reward from the Participant’s World Account(s).

5. Further Terms

5.1 WorldFirst reserves the right to, in its sole discretion, determine and/or decide all matters relating to or arising in connection with the Promotion and/or these Terms and Conditions without prior notice. Any such determination and/or decision will be final and binding.

5.2 To the extent permitted by applicable law, WorldFirst reserves the right to amend the terms of the Promotion, and/or to suspend or cancel the Promotion at any time, without liability to any party. WorldFirst also reserves the right to extend the Promotion Period in its discretion and these Terms and Conditions shall apply to any such extended Promotion Period. Any amendments to the Promotion will be published on the Promotion webpage and/or notified to users in an appropriate manner. Following any change or amendment to these Terms and Conditions, your continued participation in the Promotion constitutes your acceptance of the amended Terms and Conditions and the Promotion in force at that time.

5.3 Unless otherwise specified, the foreign exchange rate shall be determined by the relevant cooperation agencies (where applicable). The transaction amount will be subject to the final amount set out in the transaction record shown on the World Account statement.

5.4 All WorldFirst account opening and transactions are subject to standard compliance requirements and due diligence.

5.5 Each participant warrants that:

5.5.1 it is legally able to participate in the Promotion according to the laws and regulations applicable to it;

5.5.2 to the best of its knowledge, all information disclosed by it to WorldFirst is complete, true and accurate;

5.5.3 it consents to participate in the Promotion in the capacity of participant and consents to the use and sharing of its personal data by WorldFirst in accordance with WorldFirst’s privacy policy and applicable laws for the purpose of this Promotion; and

5.5.4 it will not use the Promotion in any way that WorldFirst (in its sole and absolute discretion) considers to be unreasonable, unethical, excessive, or in bad faith; or in any way that breaches any applicable local, national, or international law or regulation, or that is in any way unlawful, fraudulent, or wrongful, or has any unlawful, fraudulent, or wrongful purpose or effect.

5.6 Persons participating in the Promotion shall bear all expenses arising from and/or in connection with participating in the Promotion.

5.7 Severability: Any clauses in these terms and conditions determined by any court or other competent authority to be unlawful and/or unenforceable will be treated as severed from these terms and conditions and will not invalidate other clauses of these terms and conditions which will continue in full effect.

5.8 Third Party Rights: These terms and conditions are made for the benefit of participants of the Promotion, and are not intended to benefit any third party or be enforceable by any third party.

5.9 WorldFirst reserves the right, at its sole discretion, to refuse a claim in connection with the Reward if it has reasonable grounds to believe that any of the relevant participants has:

5.9.1 breached these Terms and Conditions;

5.9.2 misused WorldFirst’s intellectual property rights including trademarks and/or materials;

5.9.3 made any misrepresentations (negligently or fraudulently);

5.9.4 abused the Promotion; and/or

5.9.5 engaged in any illegal or criminal activity including fraud in connection with the Promotion or any application for WorldFirst services.

5.10 The account service used by companies registered in the Eligible Country and Region is provided by WorldFirst. The World Account Terms shall apply to a user and are to be read together with these Terms and Conditions. Please refer to the World Account Terms for further information. In the event of any conflict or inconsistency between these Terms and Conditions and any of the World Account Terms, these Terms and Conditions shall prevail only to the extent of matters relating to the Promotion. In the event of any conflict or inconsistency between these Terms and Conditions and any terms set out in any marketing materials prepared for the Promotion, these Terms and Conditions shall prevail. While all information provided herein is believed to be correct and reliable at the time of printing or publishing or posting online, WorldFirst makes no representation or warranty whether expressed or implied, and accepts no responsibility or reliability for its completeness or accuracy.

5.11 To the fullest extent permitted by applicable law, under no circumstances will WorldFirst or any of its affiliates be liable under any theory of tort, contract, strict liability or other legal or equitable theory for lost profits, indirect, incidental, special, consequential, exemplary, or punitive damages, each of which is excluded by agreement of WorldFirst and you regardless of whether such damages were foreseeable or whether WorldFirst or any person has been advised of the possibility of such damages. Notwithstanding anything in these Terms and Conditions to the contrary, WorldFirst ‘s cumulative liability, including for claims, expenses, damages or indemnity obligations under or in connection with its obligations under these terms and conditions, will not exceed USD$500,000. In no event shall WorldFirst, its affiliates, agents, representatives, directors, officers, or employees be liable for any act or omission resulting from circumstance beyond their reasonable control. To the fullest extent permitted by applicable law, you hereby waive any and all rights to bring any claim or action related to this Promotion beyond one (1) year from the first occurrence of the act, event, condition or omission on which such claim or action is based.

5.12 Governing law and dispute resolution: These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore. Any dispute arising out of or in connection with these Terms and Conditions and/or the Promotion, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of one arbitrator. The language of the arbitration shall be English.

5.13 If you have any questions or complaints, please call WorldFirst on +65 6805 4380. Lines are open from 9:00 am to 6:00 pm on Monday to Thursday and 9:00 am to 5:00 pm on Friday (Singapore time).