{"id":43215,"date":"2025-04-09T06:54:39","date_gmt":"2025-04-09T06:54:39","guid":{"rendered":"http:\/\/anja"},"modified":"2025-04-09T07:02:15","modified_gmt":"2025-04-09T07:02:15","slug":"activate-forward-facility","status":"publish","type":"docs","link":"https:\/\/www.worldfirst.com\/nz\/help-center\/account-management\/activate-forward-facility\/","title":{"rendered":"How do I activate forward facility?"},"content":{"rendered":"\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\" style=\"background-color:#8dd2fc3b\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>To enable the forward feature, you’ll need to first contact the Merchant Service team to request whitelisting before it becomes visible. However, please note that some regions do not allow whitelisting for the forward feature. Therefore, if you’d like to use this functionality, please reach out to customer support to inquire about whitelisting. Once that’s done, you can return to the portal to complete the activation process.<\/p>\n<\/div>\n<\/div>\n\n\n\n<ul>\n<li>On your WorldFirst homepage, select “Payments”-“Forward”<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/17\/2025\/04\/20250409150122489.png\"><img fetchpriority=\"high\" decoding=\"async\" width=\"2268\" height=\"1102\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/17\/2025\/04\/20250409150122489.png\" alt=\"\" class=\"wp-image-43217\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/17\/2025\/04\/20250409150122489.png 2268w, https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/17\/2025\/04\/20250409150122489-300x146.png 300w, https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/17\/2025\/04\/20250409150122489-1024x498.png 1024w, https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/17\/2025\/04\/20250409150122489-768x373.png 768w, https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/17\/2025\/04\/20250409150122489-1536x746.png 1536w, https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/17\/2025\/04\/20250409150122489-2048x995.png 2048w, https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/17\/2025\/04\/20250409150122489-360x175.png 360w\" sizes=\"(max-width: 2268px) 100vw, 2268px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>Next, click on “Open FX Forward”<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/8\/2025\/04\/20250409144721329.png\"><img decoding=\"async\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/8\/2025\/04\/20250409144721329-1024x354.png\" alt=\"\" class=\"wp-image-46282\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\"\/><\/a><\/figure>\n\n\n\n<ul>\n<li>Then, accept the Terms of Service<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/8\/2025\/04\/20250409144823556.png\"><img decoding=\"async\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/8\/2025\/04\/20250409144823556.png\" alt=\"\" class=\"wp-image-46283\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\"\/><\/a><\/figure>\n\n\n\n<ul>\n<li>Next, provide your onboarding details, please note that some details have been auto populated<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/8\/2025\/04\/20250409144925822.png\"><img decoding=\"async\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/8\/2025\/04\/20250409144925822-1024x550.png\" alt=\"\" class=\"wp-image-46284\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\"\/><\/a><\/figure>\n\n\n\n<ul>\n<li>Next, continue with your onboarding details<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/8\/2025\/04\/20250409145029530.png\"><img decoding=\"async\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/8\/2025\/04\/20250409145029530-1024x513.png\" alt=\"\" class=\"wp-image-46285\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\"\/><\/a><\/figure>\n\n\n\n<ul>\n<li>Now, you have completed the application successfully, and your application is pending for review<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/8\/2025\/04\/20250409145132362.png\"><img decoding=\"async\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/8\/2025\/04\/20250409145132362.png\" alt=\"\" class=\"wp-image-46286\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\"\/><\/a><\/figure>\n\n\n\n<ul>\n<li>The account verification process will be displayed at your homepage and you can check it<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/8\/2025\/04\/20250409145216934.png\"><img decoding=\"async\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/8\/2025\/04\/20250409145216934-1024x251.png\" alt=\"\" class=\"wp-image-46287\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\"\/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>To enable the forward feature, you’ll need to first contact the Merchant Service team to request whitelisting before it becomes visible. However, please note that some regions do not allow whitelisting for the forward feature. Therefore, if you’d like to use this functionality, please reach out to customer support to inquire about whitelisting. Once that’s […]<\/p>\n","protected":false},"author":30,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[32],"doc_tag":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do I activate forward facility? | WorldFirst NZ<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.worldfirst.com\/nz\/help-center\/account-management\/activate-forward-facility\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I activate forward facility?\" \/>\n<meta property=\"og:description\" content=\"To enable the forward feature, you’ll need to first contact the Merchant Service team to request whitelisting before it becomes visible. 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