Everything you need to know about making FX payments

Any new FX transactions you carry out (e.g. spot deals and forward contracts) can be found under the ‘Funds Management’ tab as well as on the ‘Transaction Management’ page.

Your trade history can be found by selecting the ‘Historical Statements’ button on the ‘Statements’ page. This includes your previous trade history, payment history and statements.

You’ll also be able to download a record of your trade history from this page.

We’re working to bring back forward contracts in the coming months. 

Once forward contracts return, you’ll be able to book them using your World Account by selecting ‘Funds Management’, followed by ‘Book an FX Trade’.

Please contact us for more information.

You can place an order for a spot deal using your World Account. Please remember to send money to your new currency account and ensure that it matches the currency denomination you’re sending us. If you send the incorrect settlement currency there will be delays in your transaction and funds will likely be returned. Please remember to not use your old World First UK Limited named accounts.

Unfortunately, previous settlement details will no longer be valid and any funds sent to these accounts will be subject to delays and potentially returned. Please ensure you update all stored payees on your external bank platforms, or with your suppliers as soon as possible. We apologise for any inconvenience.

You’ll be able to see both new and existing FX deals under the ‘Transaction Management’ tab under ‘FX Management’. You’ll also be able to download your trade confirmation receipts on this page of the portal.

Any pending payments for spot deals and forward contracts will appear under the ‘Pending Trades’ tab.

To buy

GBP/EUR/USD/AUD/CAD/NZD/JPY/HKD/CNH/SGD/CHF/NOK/SEK/PLN/THB/CZK/ZAR

To sell

USD/EUR/GBP/AUD/CAD/NZD/HKD/CNH/JPY/SGD

Yes, it’s easy. Once you’ve got a target exchange rate in mind, call our relationship management team to book your order.

For more information, take a look at our dedicated firm orders page.

There are no deposits required when booking spot deals. For forward contracts, you may need to pay a 5% deposit to keep your trade open for the required duration.

If you no longer require an FX trade or you’ve booked a trade by mistake, all you have to do is contact us to cancel it.

Please note, if the market has moved against your trade between the point of booking and the point of cancellation, you may be charged for the loss we incur for cancelling your trade.

Yes. If you would like to be alerted when the market reaches a certain rate, please contact your relationship manager who will be able to set up a rate alert for you.