WorldFirst Referral Program Promotion Terms & Conditions

These terms and conditions (these “Terms and Conditions“) govern the Promotion (as defined below). By participating in the Promotion, you confirm that you accept these Terms and Conditions and agree to comply with them.

1. Definitions and Interpretation

In these Terms and Conditions, the following words and expressions shall have the following meanings:

1.1 “Eligible Payment” shall have the meaning given to such term in the clause 5.1.3;

1.2 “FX” shall have the meaning given to such term in the clause 6;

1.3 “Partner” shall have the meaning given to such term in the clause 2;

1.4 “Promotion” shall have the meaning given to such term in the clause 2.1;

1.5 “Promotion Period” shall have the meaning given to such term in clause 1;

1.6 “Referral Link” shall have the meaning given to such term in clause in clause 1;

1.7 “Referrer” shall have the meaning given to such term in clause in clause 1;

1.8 “Referred Person” shall have the meaning given to such term in clause 2;

1.9 “Reward Criteria” shall have the meaning given to such term in clause 1.3;

1.10 “Referrer’s Reward” shall have the meaning given to such term in clause 5.2;

1.11 “SIAC” means the Singapore International Arbitration Centre;

1.12 “Voucher Criteria” shall have the meaning given to such term in clause 6.1;

1.13 “World Account Terms” means all of the prevailing terms and conditions, including the privacy policies, governing the World Accounts;

1.14 “WorldFirst” refers to Alipay Merchant Services Pte. Ltd. and/or its affiliates; and

1.15 “Zero Payment Fee Voucher” shall have the meaning given to such term in clause 6.1.

2. Description of the Promotion

2.1 During the Promotion Period, a Referrer will be provided with a unique referral link (a “Referral Link”) via the WorldFirst portal, which they can share with Partners in order to invite each of them to participate in the Promotion as a Referred Person (the “Promotion”).

2.2 The Referral Link will direct each Referred Person to the WorldFirst website in order for them to register as a new user and open a World Account.

2.3 If a Referred Person satisfies the Reward Criteria, the relevant Referrer may be eligible to receive the Referrer’s Reward.

2.4 Each Referrer will be eligible to receive the relevant Referrer’s Reward in connection with only the first 50 Referred Persons they refer for a World Account pursuant to the Promotion.

2.5 If a Referred Person satisfies the Voucher Criteria, such Referred Person may be eligible to receive ten (10) Zero Payment Fee Vouchers.

3. Promotion Period

3.1 The promotion period begins at 00:00:01 on 1 June 2024 and ends at 23:59:59 on 31 October 2024 (Singapore time) (the “Promotion Period“).

4. Referrers and Referred Persons

4.1 Only existing WorldFirst customers who are registered in the relevant countries or regions supported by the account service offered by WorldFirst, from time to time and passed WorldFirst’s verification checks can be referrers for the purposes of the Promotion (“Referrers”). Please contact your account manager for the specific eligible countries or regions for purposes of this Promotion.

4.2 Any eligible Partner who is not an existing WorldFirst customer and that receives a Referral Link from a Referrer can be a referred person for the purposes of the Promotion (each, a “Referred Person“). For these purposes, “Partner” shall mean a corporation, company, entity or person of any kind or nature, that is eligible to be a customer of WorldFirst.

4.3 Partners must be based in the United Kingdom, one of the countries in the European Economic Area, Australia, New Zealand, or the relevant countries or regions supported by the account service offered by WorldFirst, from time to time. Please contact your account manager for the specific eligible countries or regions for purposes of this Promotion.

5. Referrer’s Reward

5.1 A Referrer may be eligible to receive the Referrer’s Reward, provided:

5.1.1 the relevant Referred Person is not an existing WorldFirst customer and has not applied for a World Account prior to the date of the referral;

5.1.2 the relevant Referred Person successfully registers for a new World Account through the Referral Link shared by such Referrer and completes WorldFirst’s authentication and review process; and

5.1.3 the relevant Referred Person then successfully carries out a cross-currency payment of at least USD 200 (or the equivalent in a different currency) to a bank account by selecting the “Bank Account” option in the “Send and withdraw” section of the WorldFirst portal (an “Eligible Payment”) within 90 days of the date on which such Referred Person successfully opens a World Account,

(collectively, the “Reward Criteria“).  

5.1.4 The following will not constitute an Eligible Payment:

5.1.4.1 Same currency transfers (such as a transfer from SGD to SGD) or a Referred Person adding funds to their World Account;

5.1.4.2 payments to a different World Account or a WorldFirst receiving account;

5.1.4.3 payments of less than USD 200 (or the equivalent in a different currency);

5.1.4.4 a currency exchange between different currency accounts of a Referred Person’s World Account without paying out funds; and

5.1.4.5 payments to 1688.com using the Cross-border Pay feature in the Referred Person’s World Account.

5.2 The “Referrer’s Reward” is a cash bonus reward with the following values:

5.2.1 if the Referrer is registered in the United Kingdom, the reward is GBP 160;

5.2.2 if the Referrer is registered in a country in the European Economic Area, the reward is EUR 180;

5.2.3 if the Referrer is registered in Australia or New Zealand, the reward is AUD 300;

5.2.4 if the Referrer is registered in the relevant countries or regions supported by the account service offered by WorldFirst, from time to time, the reward is USD 200;

5.2.5 if the Referrer is registered in Chinese Mainland and Hong Kong, China and registers for a World Account provided by Alipay Merchant Services Pte. Ltd. (B2B), the reward shall be CNH 1,000; and

5.2.6 if the Referrer is registered in Chinese Mainland and Hong Kong, China and registers for a World Account provided by World First Asia Limited (B2C), the reward shall be CNY 1,000.

5.3 The Referrer’s Reward shall be credited to the Referrer’s World Account by the final working day of the month following the month in which the Referred Person satisfies the Reward Criteria and successfully passes WorldFirst’s review process. Such World Account must be valid, open and functioning, and must not be suspended, canceled, and/or terminated, at the time the Referrer’s Reward is credited to such account.

5.4 WorldFirst has the sole discretion to delay or cancel the crediting of the Referrer’s Reward, for any reason that it deems appropriate, including for the purposes of assessing the eligibility of the relevant Referrer.

5.5 The Referrer does not act on behalf of WorldFirst in any capacity. As such, the Referrer is not authorised to and cannot:

5.5.1 provide advice with regards to WorldFirst products or services, which includes making recommendations or statements of opinion which are intended to influence, or which could reasonably be regarded as being intended to influence, the Referred Person in making a decision in relation to WorldFirst products or services;

5.5.2 be involved in conduct that is misleading or deceptive, or likely to mislead or deceive, in relation to WorldFirst products or services;

5.5.3 deal in any financial products or services on behalf of WorldFirst; and

5.5.4 arrange for a Referred Person to deal in WorldFirst products or services.

5.6 Each opening of a World Account and each foreign exchange (“FX“) transaction is subject to standard compliance requirements and due diligence by WorldFirst.

5.7 Each Referrer warrants that:

5.7.1 it is fully authorised, and legally able, to participate in the Promotion according to the laws and regulations applicable to it;

5.7.2 to the best of its knowledge, all information disclosed by it to WorldFirst is complete, true and accurate;

5.7.3 it consents to participate in the Promotion in the capacity of Referrer and consents to the use and sharing of its personal data by WorldFirst in accordance with WorldFirst’s Privacy Policy and applicable laws for the purpose of the Promotion; and

5.7.4 it will not use the Promotion in any way that WorldFirst (in its sole and absolute discretion) considers to be unreasonable, unethical, excessive, or in bad faith; or in any way that breaches any applicable local, national, or international law or regulation, or that is in any way unlawful, fraudulent, or wrongful, or has any unlawful, fraudulent, or wrongful purpose or effect.

5.8 The Referrer’s Reward is not transferable or exchangeable for credit, products, or privileges or other benefits or payments in kind, whether in full or in part, and is not refundable or replaceable.

5.9 Should WorldFirst determine, in its sole discretion, that a Referrer is not eligible to receive the Referrer’s Reward or to participate in the Promotion for any reason (including but not limited to a breach of these Terms and Conditions or any applicable laws or regulations, improper use of any information relating to the Promotion, fraud, attempted fraud, or any other illegal or illegitimate activity), or where WorldFirst has knowledge of subsequent events which would mean that the Referrer would not have been entitled to receive the Referrer’s Reward (including but not limited to where the transactions of the Referred Person were reversed or refunded), WorldFirst has the right to disqualify such Referrer and shall not be liable to any such Referrer. WorldFirst further reserves the right to claw back the Referrer’s Reward or to deduct the value of the Referrer’s Reward from the Referrer’s World Account(s).

6. Referred Person’s Reward

6.1 During the period from 00:00:01 on 1 June 2024 till 23:59:59 on 30 June 2024 (Singapore time), a Referred Person that successfully registers for a new World Account through the Referral Link shared by a Referrer and completes WorldFirst’s authentication and review process (the “Voucher Criteria”) will be entitled to receive ten (10) vouchers (each, a “Zero Payment Fee Voucher”).

6.2 Each Zero Payment Fee Voucher may be used by an eligible Referred Person to waive the payment fee payable in respect of a cross-currency payment or a same-currency payment carried out using the WorldFirst portal. Each Zero Payment Fee Voucher will be valid for up to ninety (90) days after it has been issued and may only be applied once per cross-currency payment or same-currency payment.

6.3 A Zero Payment Fee Voucher is not transferable or exchangeable for cash, credit products, or privileges or other benefits or payments in kind, whether in full or in part, and is not refundable or replaceable.

7. Further Terms

7.1 WorldFirst reserves the right to, in its sole discretion, determine and/or decide all matters relating to or arising in connection with the Promotion and/or these Terms and Conditions without prior notice. Any such determination and/or decision will be final and binding.

7.2 To the extent permitted by applicable law, WorldFirst reserves the right to amend the terms of the Promotion, and/or to suspend or cancel the Promotion at any time, without liability to any party. WorldFirst also reserves the right to extend the Promotion Period in its discretion and these Terms and Conditions shall apply to any such extended Promotion Period. Any amendments to the Promotion will be published on the Promotion webpage and/or will take effect when published. Following any change or amendment to these Terms and Conditions, your continued participation in the Promotion constitutes your acceptance of the amended Terms and Conditions and the Promotion in force at that time. The FX rate that WorldFirst provides for transactions must comply with applicable laws and regulations.

7.3 Persons participating in the Promotion shall bear all expenses (including any tax liability) arising from and/or in connection with participating in the Promotion.

7.4 Any clauses in these Terms and Conditions determined by any court or other competent authority to be unlawful and/or unenforceable will be treated as severed from these Terms and Conditions and will not invalidate other clauses of these Terms and Conditions, which will continue in full effect.

7.5 These Terms and Conditions are made for the benefit of participants of the Promotion, and are not intended to benefit any third party or be enforceable by any third party.

7.6 WorldFirst reserves the right, at its sole discretion, to refuse a claim in connection with the Referrer’s Reward or a Zero Payment Fee Voucher, if it has reasonable grounds to believe that any relevant participant has:

7.6.1 breached these Terms and Conditions;

7.6.2 misused WorldFirst’s intellectual property rights including trademarks and/or materials;

7.6.3 made any misrepresentations (negligently or fraudulently);

7.6.4 abused the Promotion; and/or

7.6.5 engaged in any illegal or criminal activity including fraud in connection with the Promotion or any application for WorldFirst services.

7.7 The World Account Terms shall apply to existing WorldFirst customers and are to be read together with these Terms and Conditions. Please refer to the World Account Terms for further information. In the event of any conflict or inconsistency between these Terms and Conditions and any of the World Account Terms, these Terms and Conditions shall prevail only to the extent of matters relating to the Promotion. In the event of any conflict or inconsistency between these Terms and Conditions and any terms set out in any marketing materials prepared for the Promotion, these Terms and Conditions shall prevail. While all information provided herein is believed to be correct and reliable at the time of printing or publishing or posting online, WorldFirst makes no representation or warranty whether expressed or implied, and accepts no responsibility or reliability for its completeness or accuracy.

7.8 To the fullest extent permitted by applicable law, under no circumstances will WorldFirst or any of its affiliates be liable under any theory of tort, contract, strict liability or other legal or equitable theory for lost profits, indirect, incidental, special, consequential, exemplary, or punitive damages, each of which is excluded by agreement between WorldFirst and you regardless of whether such damages were foreseeable or whether WorldFirst or any person has been advised of the possibility of such damages. Notwithstanding anything in these Terms and Conditions to the contrary, WorldFirst’s cumulative liability, including for claims, expenses, damages or indemnity obligations under or in connection with its obligations under these Terms and Conditions, will not exceed USD $500,000. In no event shall WorldFirst, its affiliates, agents, representatives, directors, officers, or employees be liable for any act or omission resulting from circumstance beyond their reasonable control. To the fullest extent permitted by applicable law, you hereby waive any and all rights to bring any claim or action related to the Promotion beyond one (1) year from the first occurrence of the act, event, condition or omission on which such claim or action is based.

7.9 Any dispute arising out of or in connection with these Terms and Conditions and/or the Promotion, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the SIAC in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of one arbitrator. The language of the arbitration shall be English. These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore.

7.10 For any questions, please call us on +65 6805 4380. Phone lines are open from 9:00 am to 6:00 pm on Monday to Thursday and 9:00 am to 5:00 pm on Friday (Singapore time) (excluding bank holidays).