{"id":1382,"date":"2023-09-12T11:55:09","date_gmt":"2023-09-12T11:55:09","guid":{"rendered":"https:\/\/www.worldfirst.com\/uk\/?page_id=1382"},"modified":"2024-08-09T09:08:08","modified_gmt":"2024-08-09T09:08:08","slug":"world-account-faqs","status":"publish","type":"page","link":"https:\/\/www.worldfirst.com\/uk\/help-support\/world-account-faqs\/","title":{"rendered":"FAQs: Using your new World Account"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1382\" class=\"elementor elementor-1382\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9d6d0b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9d6d0b0\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a6a8ea6\" data-id=\"a6a8ea6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a227553 elementor-widget__width-initial elementor-widget elementor-widget-breadcrumbs\" data-id=\"a227553\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.worldfirst.com\/app3\/plugins\/elementor-pro\/assets\/css\/widget-theme-elements.min.css?ver=1736731740\"><p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.worldfirst.com\/uk\/\">Home<\/a><\/span><\/span><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0aaa591 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0aaa591\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d95dd30 heading-title\" data-id=\"d95dd30\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c68a322 brands-partners elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"c68a322\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-52eb4b1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52eb4b1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ac1759d\" data-id=\"ac1759d\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a5b240b underline-remove-from-hyperlink wf-body01-font elementor-widget elementor-widget-text-editor\" data-id=\"a5b240b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<a href=\"https:\/\/www.worldfirst.com\/uk\/help-support\/world-account-faqs\/#popular\">General World Account questions<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d7eba7b\" data-id=\"d7eba7b\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e35bf92 underline-remove-from-hyperlink wf-body01-font elementor-widget elementor-widget-text-editor\" data-id=\"e35bf92\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.worldfirst.com\/uk\/help-support\/world-account-faqs\/#makingpayments\">Questions about payments<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2626e6b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2626e6b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-70ea339\" data-id=\"70ea339\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-128e368 underline-remove-from-hyperlink wf-body01-font elementor-widget elementor-widget-text-editor\" data-id=\"128e368\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.worldfirst.com\/uk\/help-support\/world-account-faqs\/#FXDeals\">Managing FX deals <\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3d167cb\" data-id=\"3d167cb\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9a7eef6 underline-remove-from-hyperlink wf-body01-font elementor-widget elementor-widget-text-editor\" data-id=\"9a7eef6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.worldfirst.com\/uk\/help-support\/world-account-faqs\/#Multi\">Multi-user accounts<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-e41e633\" data-id=\"e41e633\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19420da underline-remove-from-hyperlink wf-body01-font elementor-widget elementor-widget-text-editor\" data-id=\"19420da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.worldfirst.com\/uk\/help-support\/world-account-faqs\/#Xero\">Xero<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-546639e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"546639e\" data-element_type=\"section\" id=\"popular\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1c6c0a7\" data-id=\"1c6c0a7\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-88ec398 elementor-widget elementor-widget-heading\" data-id=\"88ec398\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">General World Account questions<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b109d7 underline-remove-from-hyperlink elementor-widget elementor-widget-accordion\" data-id=\"2b109d7\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-accordion{text-align:start}.elementor-accordion .elementor-accordion-item{border:1px solid #d5d8dc}.elementor-accordion .elementor-accordion-item+.elementor-accordion-item{border-top:none}.elementor-accordion .elementor-tab-title{margin:0;padding:15px 20px;font-weight:700;line-height:1;cursor:pointer;outline:none}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{display:inline-block;width:1.5em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon svg{width:1em;height:1em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-right{float:right;text-align:right}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-left{float:left;text-align:left}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-closed{display:block}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-opened,.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-closed{display:none}.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-opened{display:block}.elementor-accordion .elementor-tab-content{display:none;padding:15px 20px;border-top:1px solid #d5d8dc}@media (max-width:767px){.elementor-accordion .elementor-tab-title{padding:12px 15px}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{width:1.2em}.elementor-accordion .elementor-tab-content{padding:7px 15px}}.e-con-inner>.elementor-widget-accordion,.e-con>.elementor-widget-accordion{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-4511\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-4511\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is the difference between a receiving account and a currency account?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-4511\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-4511\"><p>Receiving accounts allow your business to receive payments from marketplaces and businesses globally. This means you&#8217;ll be able to receive funds into your World Account via bank transfer.\u00a0<\/p><p>Your currency account is the pooled balance of all your receiving accounts. For example, if you receive 100 GBP into one receiving account and 100 GBP into another, your total GBP currency account balance will be 200 GBP.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-4512\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-4512\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why have I been given account details in my own name?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-4512\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-4512\"><p>If you were previously given WorldFirst account details to settle your FX trades, we&#8217;ve now given you your own unique account details enabling you to settle trades as well as hold and covert balances.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-4513\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-4513\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is the difference between a 'Payer' and a 'Payee'?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-4513\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-4513\"><p><strong>Payee (beneficiary)<\/strong>: the individual or party receiving the payment.<\/p><p><strong>Payer:<\/strong>\u00a0the individual or party making the payment.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-4514\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-4514\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I view historical statements on my new World Account platform? <\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-4514\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-4514\"><p>Yes, all of the historical information will be available in the new portal. Please take a look at our\u00a0<a href=\"https:\/\/www.worldfirst.com\/uk\/how-to-view-your-statement-history\/\" target=\"_blank\" rel=\"noopener\">user guide<\/a> for more support.\u00a0<\/p><p>If you held a Corporate Account on our old platform, you&#8217;ll find your historical statements on the new World Account portal. You&#8217;ll also be able to see your trade history and payment history, these are available to download.<\/p><p>If you held a World Account on the old platform, you&#8217;ll be able to see your payment history, which can also be downloaded.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-4515\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-4515\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Has there been a change in the currencies I'm able to transact in?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-4515\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-4515\"><p>We currently support the world\u2019s major currencies:<\/p><p><strong>GBP, USD, EUR, AUD, JPY, NZD, SGD, HKD, CNH, CAD, PLN, CZK, THB, DKK, MXN, AED, SAR, CHF, SEK, NOK, ZAR, RON, ILS, BGN, IDR, PKR, VND, MYR, PHP, HUF, BHD, BWP, KES, LKR, MAD, MUR, and TRY.<\/strong><\/p><p>You can open currency accounts and collect funds in the following currencies:<\/p><p><strong>GBP, USD, EUR, AUD, JPY, NZD, SGD, HKD, CNH, CAD, PLN, AED and CHF.<\/strong>\u00a0Our PLN, AED, SEK and CHF currency accounts are non-domiciled.<\/p><p><strong>Please note:<\/strong>\u00a0that due to current sanctions, you are not able to access RUB.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-4516\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-4516\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is the Authy App?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-4516\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-4516\"><p>Authy is an authentication app that adds a layer of protection to your World Account beyond a password. It offers two-factor authentication to reduce the risk of fraudulent activity taking place on your account should your login details become compromised. <a href=\"https:\/\/www.worldfirst.com\/uk\/compliance\/authy\/\" target=\"_blank\" rel=\"noopener\">Find out more<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-4517\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-4517\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I still use the Authy App to log in to my World Account?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-4517\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-4517\"><p>Yes, you can continue to use the Authy app to help you sign in to your new World Account.<\/p><p><strong>Please note:<\/strong>\u00a0when using the Authy app, you must now use the &#8216;World Account&#8217; tab to generate a code rather than the &#8216;WorldFirst&#8217; tab you would have used previously.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-4518\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-4518\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why might my World Account be suspended?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-4518\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-4518\"><p>There are a number of reasons why we might need to close your WorldFirst account. Whilst we can\u2019t disclose the specific reasons for regulatory reasons, please note that the following factors could have any impact:<\/p><p>When applying for your account, we may require you to provide us with additional information and documents from time to time to provide information that allows us to:<\/p><ul><li>verify the source of the funds, including but not limited to invoices for services delivered for which you are being paid<\/li><li>verify payment confirmation from the entity sending the funds<\/li><\/ul><p>Failure to provide such requested information may result in us denying your use of the World Account. All information you provide us must be accurate and complete. If we cannot verify that this information is accurate, we may deny your use of the World Account, or terminate your use of the World Account.<\/p><ol><li>If you don&#8217;t use your World Account for a period of 12 months or more, we may suspend or close your account<\/li><li>We may also require you to provide additional documentation and information that we may reasonably request to assist us in meeting our Compliance Obligations and you may need to re-apply to open a World Account<\/li><li>There are transactions on your account that we can\u2019t complete<\/li><\/ol><p><strong>Please note:<\/strong>\u00a0no account is closed until you receive email confirmation back from us. We reserve the right to close accounts that have not been used for an extended period.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is the difference between a receiving account and a currency account?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Receiving accounts allow your business to receive payments from marketplaces and businesses globally. This means you&#8217;ll be able to receive funds into your World Account via bank transfer.\\u00a0<\\\/p><p>Your currency account is the pooled balance of all your receiving accounts. For example, if you receive 100 GBP into one receiving account and 100 GBP into another, your total GBP currency account balance will be 200 GBP.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Why have I been given account details in my own name?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you were previously given WorldFirst account details to settle your FX trades, we&#8217;ve now given you your own unique account details enabling you to settle trades as well as hold and covert balances.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What is the difference between a 'Payer' and a 'Payee'?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>Payee (beneficiary)<\\\/strong>: the individual or party receiving the payment.<\\\/p><p><strong>Payer:<\\\/strong>\\u00a0the individual or party making the payment.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I view historical statements on my new World Account platform?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, all of the historical information will be available in the new portal. Please take a look at our\\u00a0<a href=\\\"https:\\\/\\\/www.worldfirst.com\\\/uk\\\/how-to-view-your-statement-history\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">user guide<\\\/a> for more support.\\u00a0<\\\/p><p>If you held a Corporate Account on our old platform, you&#8217;ll find your historical statements on the new World Account portal. You&#8217;ll also be able to see your trade history and payment history, these are available to download.<\\\/p><p>If you held a World Account on the old platform, you&#8217;ll be able to see your payment history, which can also be downloaded.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Has there been a change in the currencies I'm able to transact in?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We currently support the world\\u2019s major currencies:<\\\/p><p><strong>GBP, USD, EUR, AUD, JPY, NZD, SGD, HKD, CNH, CAD, PLN, CZK, THB, DKK, MXN, AED, SAR, CHF, SEK, NOK, ZAR, RON, ILS, BGN, IDR, PKR, VND, MYR, PHP, HUF, BHD, BWP, KES, LKR, MAD, MUR, and TRY.<\\\/strong><\\\/p><p>You can open currency accounts and collect funds in the following currencies:<\\\/p><p><strong>GBP, USD, EUR, AUD, JPY, NZD, SGD, HKD, CNH, CAD, PLN, AED and CHF.<\\\/strong>\\u00a0Our PLN, AED, SEK and CHF currency accounts are non-domiciled.<\\\/p><p><strong>Please note:<\\\/strong>\\u00a0that due to current sanctions, you are not able to access RUB.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What is the Authy App?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Authy is an authentication app that adds a layer of protection to your World Account beyond a password. It offers two-factor authentication to reduce the risk of fraudulent activity taking place on your account should your login details become compromised. <a href=\\\"https:\\\/\\\/www.worldfirst.com\\\/uk\\\/compliance\\\/authy\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">Find out more<\\\/a>.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I still use the Authy App to log in to my World Account?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, you can continue to use the Authy app to help you sign in to your new World Account.<\\\/p><p><strong>Please note:<\\\/strong>\\u00a0when using the Authy app, you must now use the &#8216;World Account&#8217; tab to generate a code rather than the &#8216;WorldFirst&#8217; tab you would have used previously.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Why might my World Account be suspended?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>There are a number of reasons why we might need to close your WorldFirst account. Whilst we can\\u2019t disclose the specific reasons for regulatory reasons, please note that the following factors could have any impact:<\\\/p><p>When applying for your account, we may require you to provide us with additional information and documents from time to time to provide information that allows us to:<\\\/p><ul><li>verify the source of the funds, including but not limited to invoices for services delivered for which you are being paid<\\\/li><li>verify payment confirmation from the entity sending the funds<\\\/li><\\\/ul><p>Failure to provide such requested information may result in us denying your use of the World Account. All information you provide us must be accurate and complete. If we cannot verify that this information is accurate, we may deny your use of the World Account, or terminate your use of the World Account.<\\\/p><ol><li>If you don&#8217;t use your World Account for a period of 12 months or more, we may suspend or close your account<\\\/li><li>We may also require you to provide additional documentation and information that we may reasonably request to assist us in meeting our Compliance Obligations and you may need to re-apply to open a World Account<\\\/li><li>There are transactions on your account that we can\\u2019t complete<\\\/li><\\\/ol><p><strong>Please note:<\\\/strong>\\u00a0no account is closed until you receive email confirmation back from us. We reserve the right to close accounts that have not been used for an extended period.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-25165f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"25165f2\" data-element_type=\"section\" id=\"makingpayments\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6f7a758\" data-id=\"6f7a758\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ce04110 elementor-widget elementor-widget-heading\" data-id=\"ce04110\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Questions about payments<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f19d7ea underline-remove-from-hyperlink elementor-widget elementor-widget-accordion\" data-id=\"f19d7ea\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2531\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2531\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I still make mass payments?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-2531\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2531\"><p>Yes, but the steps you need to undertake are slightly different. Please take a look at our in-portal guide for support.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2532\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2532\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why do I not see all my payees when I select 'Pay' on the portal?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-2532\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2532\"><p>You might not see all your payees available to pay when you select &#8216;Pay&#8217; because your payees have now been separated between:<\/p><ul><li>Third-party payees<\/li><li>Own account payees<\/li><\/ul><p>Your own account payees will be available to you to pay by clicking &#8216;Withdraw&#8217;.<\/p><p>Any third-party payees will be available to you to pay by clicking &#8216;Pay&#8217;.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2533\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2533\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is the difference between selecting 'Pay' and 'Withdraw' on the portal? <\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-2533\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2533\"><p>You would only select\u00a0<strong>&#8216;Withdraw&#8217;<\/strong>\u00a0when you want to release funds from your World Account to an external bank account held in your name\/your company name.<\/p><p>You would only select\u00a0<strong>&#8216;Pay&#8217;<\/strong>\u00a0in order to pay any of your third-party payees.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2534\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2534\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is an automatic transfer?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-2534\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2534\"><p>Automatic transfers are rules that you can set on your World Account portal in order to schedule payments. For instance, you can set up an automatic transfer to pay a specific payee every month, or you could set up a rule to withdraw funds from your World Account to your external bank account when your World Account balance exceeds a certain threshold.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2535\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2535\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What happens to my Automated Regular Transfers?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-2535\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2535\"><p>If you had any scheduled automated transfers set up, you&#8217;ll now need to set these up again on your new World Account portal.\u00a0<\/p><p>For further support, please take a look at our dedicated user guides:<\/p><ul><li><a href=\"https:\/\/www.worldfirst.com\/uk\/set-up-automatic-transfers-for-recurring-payments\/\" target=\"_blank\" rel=\"noopener\">How to set up automatic transfers for recurring payments<\/a><\/li><li><a href=\"https:\/\/www.worldfirst.com\/uk\/how-to-set-up-automatic-transfers-to-sweep-funds\/\" target=\"_blank\" rel=\"noopener\">How to set up automatic transfers for sweep funds<\/a><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Can I still make mass payments?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, but the steps you need to undertake are slightly different. Please take a look at our in-portal guide for support.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Why do I not see all my payees when I select 'Pay' on the portal?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You might not see all your payees available to pay when you select &#8216;Pay&#8217; because your payees have now been separated between:<\\\/p><ul><li>Third-party payees<\\\/li><li>Own account payees<\\\/li><\\\/ul><p>Your own account payees will be available to you to pay by clicking &#8216;Withdraw&#8217;.<\\\/p><p>Any third-party payees will be available to you to pay by clicking &#8216;Pay&#8217;.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What is the difference between selecting 'Pay' and 'Withdraw' on the portal?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You would only select\\u00a0<strong>&#8216;Withdraw&#8217;<\\\/strong>\\u00a0when you want to release funds from your World Account to an external bank account held in your name\\\/your company name.<\\\/p><p>You would only select\\u00a0<strong>&#8216;Pay&#8217;<\\\/strong>\\u00a0in order to pay any of your third-party payees.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What is an automatic transfer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Automatic transfers are rules that you can set on your World Account portal in order to schedule payments. For instance, you can set up an automatic transfer to pay a specific payee every month, or you could set up a rule to withdraw funds from your World Account to your external bank account when your World Account balance exceeds a certain threshold.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What happens to my Automated Regular Transfers?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you had any scheduled automated transfers set up, you&#8217;ll now need to set these up again on your new World Account portal.\\u00a0<\\\/p><p>For further support, please take a look at our dedicated user guides:<\\\/p><ul><li><a href=\\\"https:\\\/\\\/www.worldfirst.com\\\/uk\\\/set-up-automatic-transfers-for-recurring-payments\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">How to set up automatic transfers for recurring payments<\\\/a><\\\/li><li><a href=\\\"https:\\\/\\\/www.worldfirst.com\\\/uk\\\/how-to-set-up-automatic-transfers-to-sweep-funds\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">How to set up automatic transfers for sweep funds<\\\/a><\\\/li><\\\/ul>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c4805f0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c4805f0\" data-element_type=\"section\" id=\"FXDeals\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c0017c3\" data-id=\"c0017c3\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9764012 elementor-widget elementor-widget-heading\" data-id=\"9764012\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Managing FX deals\n\n<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72123c4 underline-remove-from-hyperlink elementor-widget elementor-widget-accordion\" data-id=\"72123c4\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-1191\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1191\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is the difference between 'Scheduled' and 'Fixed' FX? <\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-1191\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1191\"><p>Selecting\u00a0<strong>&#8216;Scheduled FX&#8217;<\/strong>\u00a0when booking a payment means that the FX rate used to convert your funds into payment currency won&#8217;t be confirmed until you have sufficient funds in your World Account on your desired payment date.<\/p><p>The FX rate confirmed for\u00a0<strong>&#8216;Scheduled FX&#8217;<\/strong>\u00a0will be the live rate as of the time of confirmation.<\/p><p>Selecting\u00a0<strong>&#8216;Fixed FX&#8217;<\/strong>\u00a0means that you lock in a rate at the time of booking your payment. At this point, you&#8217;re contractually obliged to fund and complete your payment. The FX rate for &#8216;<strong>Fixed FX&#8217;\u00a0<\/strong>will be the live rate at the time you created the payment.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-1192\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1192\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What does 'Book an FX trade' mean on the portal?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-1192\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1192\"><p>You can use\u00a0<strong>&#8216;Book an FX trade&#8217;<\/strong>\u00a0to lock in your rate at the point of booking and settling funds at a later stage.<\/p><p>When you book an FX trade, you&#8217;ll be contractually obliged to settle this trade, so you&#8217;ll need time to ensure you hold a sufficient balance on your World Account on your desired settlement date. This is to avoid any cancellations and subsequent fees.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-1193\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1193\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What does 'Convert' mean on the portal?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-1193\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1193\"><p>You can select\u00a0<strong>&#8216;Convert&#8217;<\/strong>\u00a0to instantly change (convert) any existing balances held in one currency on your World Account to another.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-1194\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1194\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are my open trades still available?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-1194\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1194\"><p>Yes, if you had any existing trades which had a value date beyond the date you were moved over to the new World Account portal, they will still be available to you.<\/p><p>You&#8217;ll be able to view, manage and utilise your open trades by navigating to\u00a0<strong>&#8216;Transaction Management&#8217;<\/strong>\u00a0under\u00a0<strong>&#8216;Payments&#8217;<\/strong>\u00a0on the dashboard.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-1195\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1195\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I make a drawdown from a forward contract?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-1195\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1195\"><p>To make a drawdown from an existing forward contract, navigate to\u00a0<strong>&#8216;Transaction Management&#8217;<\/strong>\u00a0under\u00a0<strong>&#8216;Payments&#8217;<\/strong> and find the forward you wish to drawdown from.\u00a0<\/p><p>Select\u00a0<strong>&#8216;Add payment&#8217;<\/strong>\u00a0on the right-hand side of the screen.<\/p><p>For more support, take a look at our user guide:<\/p><ul><li><a href=\"https:\/\/www.worldfirst.com\/uk\/how-to-draw-down-from-a-flexible-forward\/\" target=\"_blank\" rel=\"noopener\">How to drawdown from a flexible forward<\/a><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is the difference between 'Scheduled' and 'Fixed' FX?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Selecting\\u00a0<strong>&#8216;Scheduled FX&#8217;<\\\/strong>\\u00a0when booking a payment means that the FX rate used to convert your funds into payment currency won&#8217;t be confirmed until you have sufficient funds in your World Account on your desired payment date.<\\\/p><p>The FX rate confirmed for\\u00a0<strong>&#8216;Scheduled FX&#8217;<\\\/strong>\\u00a0will be the live rate as of the time of confirmation.<\\\/p><p>Selecting\\u00a0<strong>&#8216;Fixed FX&#8217;<\\\/strong>\\u00a0means that you lock in a rate at the time of booking your payment. At this point, you&#8217;re contractually obliged to fund and complete your payment. The FX rate for &#8216;<strong>Fixed FX&#8217;\\u00a0<\\\/strong>will be the live rate at the time you created the payment.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What does 'Book an FX trade' mean on the portal?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can use\\u00a0<strong>&#8216;Book an FX trade&#8217;<\\\/strong>\\u00a0to lock in your rate at the point of booking and settling funds at a later stage.<\\\/p><p>When you book an FX trade, you&#8217;ll be contractually obliged to settle this trade, so you&#8217;ll need time to ensure you hold a sufficient balance on your World Account on your desired settlement date. This is to avoid any cancellations and subsequent fees.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What does 'Convert' mean on the portal?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can select\\u00a0<strong>&#8216;Convert&#8217;<\\\/strong>\\u00a0to instantly change (convert) any existing balances held in one currency on your World Account to another.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Are my open trades still available?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, if you had any existing trades which had a value date beyond the date you were moved over to the new World Account portal, they will still be available to you.<\\\/p><p>You&#8217;ll be able to view, manage and utilise your open trades by navigating to\\u00a0<strong>&#8216;Transaction Management&#8217;<\\\/strong>\\u00a0under\\u00a0<strong>&#8216;Payments&#8217;<\\\/strong>\\u00a0on the dashboard.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I make a drawdown from a forward contract?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>To make a drawdown from an existing forward contract, navigate to\\u00a0<strong>&#8216;Transaction Management&#8217;<\\\/strong>\\u00a0under\\u00a0<strong>&#8216;Payments&#8217;<\\\/strong> and find the forward you wish to drawdown from.\\u00a0<\\\/p><p>Select\\u00a0<strong>&#8216;Add payment&#8217;<\\\/strong>\\u00a0on the right-hand side of the screen.<\\\/p><p>For more support, take a look at our user guide:<\\\/p><ul><li><a href=\\\"https:\\\/\\\/www.worldfirst.com\\\/uk\\\/how-to-draw-down-from-a-flexible-forward\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">How to drawdown from a flexible forward<\\\/a><\\\/li><\\\/ul>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7b6d0ce elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7b6d0ce\" data-element_type=\"section\" id=\"Multi\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-154513d\" data-id=\"154513d\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42081c5 elementor-widget elementor-widget-heading\" data-id=\"42081c5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Multi-user accounts<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99ae239 underline-remove-from-hyperlink elementor-widget elementor-widget-accordion\" data-id=\"99ae239\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-1611\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1611\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">If I previously held an International Collections or International Payments Account with WorldFirst, do I need to recreate my multi-user\/sub-user roles and permissions in my new World Account?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-1611\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1611\"><p>No, your existing users, roles, and permissions will still be available on your new World Account.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"If I previously held an International Collections or International Payments Account with WorldFirst, do I need to recreate my multi-user\\\/sub-user roles and permissions in my new World Account?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>No, your existing users, roles, and permissions will still be available on your new World Account.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-34fa0ee elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"34fa0ee\" data-element_type=\"section\" id=\"Xero\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6468b06\" data-id=\"6468b06\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ba6347 elementor-widget elementor-widget-heading\" data-id=\"6ba6347\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Xero<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1c6edf underline-remove-from-hyperlink elementor-widget elementor-widget-accordion\" data-id=\"f1c6edf\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2531\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2531\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What actions do I need to take if my account was previously connected to Xero and I have since moved over to the new World Account portal?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-2531\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2531\"><p>You&#8217;ll need to reconnect your World Account to Xero following the two steps below:<\/p><ol><li>Connect your WorldFirst user account to your Xero user account (this requires your Xero username and password &#8211; please continue reading for further details)<\/li><li>Connect your WorldFirst currency accounts to your Xero bank accounts<\/li><\/ol><p>You won&#8217;t lose any transaction data. All transactions completed on the new World Account will be automatically shared to Xero<\/p><p><strong>Please note that accounts switched from our old to new World Account portal will see two migration transactions under WorldFirst statements and Xero<\/strong>:<\/p><ol><li>A\u00a0<em>&#8216;subtract account balance<\/em>&#8216; transaction applied to your new World Account. This will be automatically shared to Xero.<\/li><li>An &#8216;<em>add account balance&#8217;<\/em>\u00a0transaction applied to your new World Account. This will only be automatically added when you manually complete\u00a0re-connection steps 1 and 2\u00a0outlined above.<\/li><\/ol><p>The two migration transactions allow us to move your account balance from the old World Account platform to the new one. This means that once you&#8217;ve reconnected your account, they will cancel each other out to maintain your balance within Xero.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What actions do I need to take if my account was previously connected to Xero and I have since moved over to the new World Account portal?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You&#8217;ll need to reconnect your World Account to Xero following the two steps below:<\\\/p><ol><li>Connect your WorldFirst user account to your Xero user account (this requires your Xero username and password &#8211; please continue reading for further details)<\\\/li><li>Connect your WorldFirst currency accounts to your Xero bank accounts<\\\/li><\\\/ol><p>You won&#8217;t lose any transaction data. All transactions completed on the new World Account will be automatically shared to Xero<\\\/p><p><strong>Please note that accounts switched from our old to new World Account portal will see two migration transactions under WorldFirst statements and Xero<\\\/strong>:<\\\/p><ol><li>A\\u00a0<em>&#8216;subtract account balance<\\\/em>&#8216; transaction applied to your new World Account. This will be automatically shared to Xero.<\\\/li><li>An &#8216;<em>add account balance&#8217;<\\\/em>\\u00a0transaction applied to your new World Account. This will only be automatically added when you manually complete\\u00a0re-connection steps 1 and 2\\u00a0outlined above.<\\\/li><\\\/ol><p>The two migration transactions allow us to move your account balance from the old World Account platform to the new one. This means that once you&#8217;ve reconnected your account, they will cancel each other out to maintain your balance within Xero.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions General World Account questionsQuestions about paymentsManaging FX deals Multi-user accountsXero General World Account questions What is the difference between a receiving account and a currency account? Receiving accounts allow your business to receive payments from marketplaces and businesses globally. This means you&#8217;ll be able to receive funds into your World Account via [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":9034,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs: Using your new World Account | WorldFirst UK | International Foreign Currency Money Transfers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.worldfirst.com\/uk\/help-support\/world-account-faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs: Using your new World Account\" \/>\n<meta property=\"og:description\" content=\"Frequently asked questions General World Account questionsQuestions about paymentsManaging FX deals Multi-user accountsXero General World Account questions What is the difference between a receiving account and a currency account? 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This means you&#8217;ll be able to receive funds into your World Account via [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.worldfirst.com\/uk\/help-support\/world-account-faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"WorldFirst UK\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-09T09:08:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/15\/2024\/04\/\u56fe\u72471-splendedspring.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1040\" \/>\n\t<meta property=\"og:image:height\" content=\"529\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.worldfirst.com\/uk\/help-support\/world-account-faqs\/\",\"url\":\"https:\/\/www.worldfirst.com\/uk\/help-support\/world-account-faqs\/\",\"name\":\"FAQs: Using your new World Account | WorldFirst UK | International Foreign Currency Money Transfers\",\"isPartOf\":{\"@id\":\"https:\/\/www.worldfirst.com\/uk\/#website\"},\"datePublished\":\"2023-09-12T11:55:09+00:00\",\"dateModified\":\"2024-08-09T09:08:08+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.worldfirst.com\/uk\/help-support\/world-account-faqs\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.worldfirst.com\/uk\/help-support\/world-account-faqs\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.worldfirst.com\/uk\/help-support\/world-account-faqs\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.worldfirst.com\/uk\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Help &#038; Support\",\"item\":\"https:\/\/www.worldfirst.com\/uk\/help-support\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"FAQs: Using your new World Account\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.worldfirst.com\/uk\/#website\",\"url\":\"https:\/\/www.worldfirst.com\/uk\/\",\"name\":\"WorldFirst\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.worldfirst.com\/uk\/#organization\"},\"alternateName\":\"WorldFirst\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.worldfirst.com\/uk\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.worldfirst.com\/uk\/#organization\",\"name\":\"WorldFirst\",\"url\":\"https:\/\/www.worldfirst.com\/uk\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.worldfirst.com\/uk\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/15\/2023\/07\/new_LogoEn_250123.png\",\"contentUrl\":\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/15\/2023\/07\/new_LogoEn_250123.png\",\"width\":238,\"height\":34,\"caption\":\"WorldFirst\"},\"image\":{\"@id\":\"https:\/\/www.worldfirst.com\/uk\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"FAQs: Using your new World Account | WorldFirst UK | International Foreign Currency Money Transfers","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.worldfirst.com\/uk\/help-support\/world-account-faqs\/","og_locale":"en_US","og_type":"article","og_title":"FAQs: Using your new World Account","og_description":"Frequently asked questions General World Account questionsQuestions about paymentsManaging FX deals Multi-user accountsXero General World Account questions What is the difference between a receiving account and a currency account? 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