Cross-border Pay（KJB） service upgrade
Dear Valued Customer,
We would like to inform you of an important service update. Starting from August 13, 2024, Alipay Business accounts will no longer provide the 1688 Cross-Border Pay (KJB) services. In order to continue using this service, we recommend that you register for a WorldFirst account.
By registering a WorldFirst account, you will be able to continue enjoying the convenience and security of the 1688 Cross-Border Pay (KJB) services. We apologize for any inconvenience this may cause and appreciate your understanding and support.
Benefits of Upgrading to WorldFirst
● Provide you with a dedicated personal account manager
● Purchase directly from 1688.com using foreign currencies, without the need to have a bank account in China
● Individual, Sole Proprietor and business can all register the WorldFirst account
● Supports multiple funds-in channels, such as: top up with same name of bank account, e-commerce platforms and third-party transfers
Note: When using 1688 Cross-Border Pay (KJB) services through WorldFirst, the transaction fee will be changed.
Should you require further assistance or have any questions, please do not hesitate to contact our customer service team.
Thank you for your continued trust and support.
Yours sincerely,
WorldFirst
Guidance
Please click here for detailed guidance for Japanese customers.（日本語）
Please click here for detailed guidance for Korean customers.（한국어 ）
Please click here for detailed guidance for Chinese Taiwan customers.（台繁）
Customer Service
- For Japanese customers, please use the following contact details:
+81-50-3196-5646
- For Korean customers, please use the following contact details:
+82-2-3143-9435
- For Chinese Taiwan customers,please use the following contact details:
+886-2-7715-0352